Software Engineering Manager

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

The Software Engineering Manager leads a team that builds and operates cloud services, web applications, and data pipelines products for credit unions. The manager develops the team, guides architecture and design decisions, and oversees services that connect cloud applications to on-premises core systems through REST APIs, batch processing, and data streaming.

This is a remote position, and candidates must live within approximately a 70-mile radius of one of our office locations:
Allen, TX;
Overland Park, KS;
Springfield, MO;
Monett, MO;
Charlotte, NC;
Birmingham, AL; or Louisville, KY.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Manage, coach, and develop software engineers through clear goals, regular feedback, performance reviews, and career planning.
• Set priorities, assign work, remove blockers, and hold the team accountable for quality and delivery.
• Lead the design, development, release, and production support of cloud services, web applications, and data pipelines.
• Own the team’s availability, performance, observability, incident response, and post-incident improvements.
• Review architecture and system designs and provide technical guidance with other engineering and architecture leaders.
• Establish standards for design reviews, code reviews, automated testing, security, debugging, and release readiness.
• Oversee REST APIs and batch, streaming, and change data capture pipelines that move data from on-premises core systems to cloud applications.
• Coordinate dependencies with product, cloud, data, security, architecture, and on-premises core teams.
• Communicate progress, risks, tradeoffs, staffing needs, and technical decisions to product and technology leaders.
• May perform other job duties as assigned.

• A minimum of 7 years of experience in software development.
• At least 1 year of experience managing software engineers as direct reports.
• Experience designing, building, and operating cloud-based software systems.
• Experience reviewing architecture and system designs and providing technical guidance to engineering teams.
• Experience supporting production systems, including availability, performance, observability, and incident response.
• Experience developing REST APIs, distributed services, or data-intensive applications.

• Experience developing software products for banks, credit unions, or other financial institutions.
• Experience developing cloud services with GCP and Golang.
• Experience with AWS or Azure may substitute for direct GCP experience.
• Experience designing and building batch and streaming data pipelines, including change data capture.
• Experience integrating cloud applications with on-premises systems.
• Experience coaching engineers with different skill and experience levels.
• If you got this far, we hope you're…