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Senior Dynamics CRM Lead - Remote, AI & Call Center

Remote / Online - Candidates ideally in
Dundalk, Baltimore City, Maryland, 21222, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Software Development
Salary/Wage Range or Industry Benchmark: 135000 - 175000 USD Yearly USD 135000.00 175000.00 YEAR
Job Description & How to Apply Below

GovCIO is seeking an experienced Senior CRM developer to enhance and operate our Microsoft Dynamics CRM system and customer portal. This fully remote role requires Agile Scrum experience and the ability to handle multiple items in a sprint.

You will lead implementations of Call Center, IVR, and related Dynamics modules, mentor peers, and leverage Copilot Studio, Chat, and Secure Messaging to deliver modern solutions across the organization.

This is an excellent position to take on the Senior Dynamics CRM Lead - Remote, AI & Call Center role at GovCIO.

The position is based in Annapolis, MD, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 135..

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Position Requirements
10+ Years work experience
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