Remote Cognigy & CXone IVR Engineer
Dundalk, Baltimore City, Maryland, 21222, USA
Listed on 2026-11-05
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Software Development
Cognizant is seeking a NICE CXone Engineer to design, develop, and deploy IVR and conversational flows using Cognigy. You will work with a cross-functional team to integrate with NICE CXone, CRM data, and data lakes for reporting, while adhering to governance and ARB standards. Strong API and OTP/MFA experience is required.
The role focuses on building MVP call flows, authenticating users, and enabling self-service journeys within an enterprise contact center environment. Remote in USA.
Step into the Remote Cognigy & NICE CXone IVR Engineer role at Cognizant in Annapolis, MD, United States and grow with us.
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If your experience matches this role, we encourage you to apply.
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This is a Full Time role.
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