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Senior ML Engineer, Customer Memory; Remote

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 94203, USA
Listing for: Twilio Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Software Development
    Machine Learning/ ML Engineer, AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 136000 - 170000 USD Yearly USD 136000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Senior ML Engineer, Customer Memory (Remote)

Twilio Inc. is seeking a Machine Learning Engineer for Customer Memory to build and scale pipelines that convert raw conversation data into structured memory. You will ensure accurate memory as the product evolves, and you’ll work on the memory layer behind Twilio’s Conversational AI platform.

You’ll focus on high-quality extraction, fast retrieval, and robust evaluation. You’ll collaborate with Product and ML teams to translate customer problems into system changes, and you’ll contribute to

Step into the Senior ML Engineer, Customer Memory (Remote) role at Twilio Inc. in San Francisco, CA, United States and grow with us.

We have an opening for a Senior ML Engineer, Customer Memory (Remote) in San Francisco, CA, United States within IT & Technology, Engineering.

This role, Senior ML Engineer, Customer Memory (Remote) at Twilio Inc., could be your next opportunity.

Position Requirements
10+ Years work experience
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