Remote ServiceNow Developer — ITOM​/ITAM Expert

We are seeking a highly skilled and motivated mid-level Service Now Software Developer with a As part of our talented team, you will play a critical role in the design, development, and implementation of Service Now solutions that streamline and enhance our clients' IT operations and asset management processes. This opportunity can be worked 100 % remotely anywhere in the United states for the right candidate.

Candidates must be U.S. Citizens and have the ability to get a Secret clearance.

Key Responsibilities

• Develop and configure Service Now applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements.
• Candidates must enjoy fast paced environment with work on several customers platforms during the same period.
• Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions.
• Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within Service Now.
• Experience with Jira Service Management.
• Understand the uses and abilities of app engine studio AES within Service Now.
• Customize and enhance Service Now's catalog features, workflows, and functionalities to meet the unique needs of our clients.
• Customize and enhance Service Now's asset management features, integration abilities, and functionalities to work with existing clients software.
• Thorough understanding and strong ability to create catalog items and customize workflows.
• Conduct system testing, troubleshooting, and debugging to ensure the highest level of quality and performance.
• Provide technical support and maintenance for Service Now implementations, ensuring system stability and uptime.
• Continuously stay updated with the latest Service Now features, best practices, and industry trends to drive innovation and improvement.

Requirements:

• Bachelors Degree and 5+ years of experience in Service Now development and configuration. Masters and 3 years. 4 Additional years can be used in lieu of a degree
• Candidates must have or ability to obtain Service Now CIS in one or more of the following: SPM, Data Foundations, Disc, SAM, HAM.
• Candidates must be U.S. Citizens.
• Candidates must be eligible to get a Secret Clearance.
• Proficiency in scripting languages such as JavaScript, Glide Script, and Power Shell.
• Solid understanding of ITIL, ITSM, ITOM, and ITAM best practices and frameworks.
• Experience with REST/SOAP APIs, Web Services, and integrations with third-party systems.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Preferred

Skills:

• Experience with Service Now Discovery, Event Management, Service Mapping, and other ITOM/ITAM-related functionalities.
• Familiarity with CMDB (Configuration Management Database) and its role in ITOM and ITAM processes.
• Prior experience in IT asset management, software license management, and related areas.

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