Remote CX Tooling Engineer Scalable Care Ops
Binghamton, Broome County, New York, 13901, USA
Listed on 2026-11-06
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Software Development
Spring Health is seeking a CX Tooling Engineer to design, build, and operate scalable CX and support workflows. You will configure Zendesk, connect triggering and automation, and integrate platforms like Amazon Connect and Tray.ai to support AI-enabled channels.
You will collaborate with Product, Engineering, Data, Security, and Legal to ensure scalable, compliant solutions in a regulated environment. Remote, full-time role reporting to the Senior Manager of Tooling Management.
We would love to welcome a new Remote CX Tooling Engineer for Scalable Care Ops to our group in New York, NY, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote CX Tooling Engineer for Scalable Care Ops role in the description above.
We appreciate your interest in this position.
Join Spring Health and contribute to our ongoing work.
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