AI​/ML Engineer - Remote Nationwide or Office - MN​/DC​/NJ

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - AI/ML Engineer
- Remote Nationwide or Office
- Based in MN/DC/NJ (2399314)

AI/ML Engineer
- Remote Nationwide or Office
- Based in MN/DC/NJ - 2399314

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Provider Digital Technology team delivers a unified, intuitive digital entry point for United Healthcare providers and partners to access tools, services, and information. We build secure, scalable capabilities that simplify how providers discover, navigate, and engage across the Portal, API, EDI, Chat, and Voice channels.

Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps.

These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies;
Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.

We partner across United Healthcare and United Health Group to integrate enterprise applications and data sources while applying responsible AI, privacy, security, safety, observability, and human-centered design principles. This work reduces friction, improves provider workflows, and enables faster, more effective problem-solving across the health care ecosystem.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Apply AI tools and capabilities to build solutions for high-value provider use cases
• Design, build, test, deploy, and continuously improve production-grade software services, APIs, and applications that meet customer, business, reliability, and scalability needs
• Develop AI-powered capabilities using prompt engineering, tool use, structured outputs, and model evaluation techniques
• Collaborate with product managers, architects, data scientists, and platform teams to translate health care requirements into working, scalable AI solutions
• Follow established solution architecture, enterprise AI standards, reusable platform capabilities, and engineering best practices when designing and implementing features
• Write automated tests, model and prompt evaluations, and CI/CD pipelines; instrument solutions for observability, performance, and resiliency; and participate in production support
• Integrate…