ServiceNow HRSD Developer supporting Nvidia

Develop and maintain solutions for an HR Service Delivery platform, from design and configuration through integration, testing and deployment. The work spans employee-facing services, automated HR workflows and AI-enabled capabilities, with close coordination across HR, IT and other system owners.

• Design and configure HRSD capabilities such as case and knowledge management, employee service portals and lifecycle events.
• Build and maintain integrations between the platform and HR systems, coordinating requirements with their owners.
• Automate HR processes using Flow Designer, business rules and platform APIs.
• Work with HR stakeholders to shape requirements, explain technical trade-offs and recommend maintainable solutions.
• Develop AI-supported employee service and case resolution features using platform generative AI capabilities.
• Test and document configurations, align changes with platform governance and security, and transfer knowledge to internal support teams.

• At least three years of hands-on Service Now development and administration, with a strong HRSD focus.
• Demonstrated experience designing HRSD solutions, managing HR profiles and automating processes.
• Service Now HRSD certification.
• Scripting proficiency in JavaScript, HTML, CSS, XML and JSON.
• Experience building Service Now integrations with HR systems; real-time, service-specific integrations are especially relevant.
• Ability to work independently, solve problems and collaborate with stakeholders across time zones and development environments.

• Experience with AI coding assistants and adapting generated solutions for Service Now.
• Familiarity with multi-stage development environments such as Dev, Test, Stage and Prod.

• Full-time, remote contract role based in Santa Clara, California.
• Listed pay is $65-75 per hour, with benefits and paid time off.