Freight Coordinator
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listed on 2026-01-01
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Transportation
Transportation Logistics, Transportation Manager
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact.
Come join our TJX family—a Fortune 100 company and the world’s leading off‑price retailer.
As a Freight Payment Coordinator, you will ensure the accurate and timely auditing and entry of invoices related to international and domestic transportation and logistics services for all our brands, including TJ Maxx, Marshalls, Home Goods, and Homesense. You will collaborate closely with the Logistics Operations, Carrier Management, and Logistics Systems teams to research and resolve issues associated with invoice, contract, and system variances within the Transportation Management System (TMS) and other TJX corporate systems.
In this role, you will communicate regularly with assigned logistics providers who support our sophisticated supply chain network to guarantee the timely and accurate submission of invoices. Additionally, you will prepare account summaries and assist with audit documentation. This position offers a fast‑paced learning environment and provides a phenomenal introduction to the field of logistics.
- Audits and processes logistics invoices across all modes of transportation including Imports, Truckload, Intermodal, LTL and Parcel as well as Consolidation and Transload operations
- Research multiple invoice related variables and conduct root cause analysis when freight invoices do not match a planned freight movement in our Transportation Management System (TMS) or Imports System
- Validates the accuracy of invoiced costs compared to contractual rates within a tolerance range and resolves out of tolerance variances.
- Analyze Match Variance and other exception reporting to research and resolve invoices that are not compliant to our contractual pricing and service agreements.
- Conducts root cause analysis on rating/invoicing variances and communicates findings and resolution action items
- Research Carrier EDI 210 invoice exceptions and collaborates with Logistics Systems team to resolve issues
- Conducts monthly account receivable reconciliations with carriers to resolve outstanding invoice issues.
- Manages assigned Carrier SharePoint Sites for invoicing
- Leads weekly Teams Meetings with assigned Carriers to ensure timely and accurate invoice submission and payments processed in accordance with our Payment Dating agreements
- Escalates payment issues with the supporting documentations to Freight Payment, Operations and Carrier Management leadership teams
- Using the TJX routing guide, identifies invoices with vendor routing violations and creates chargebacks. Works with appropriate contact to resolve issues
- Makes recommendations to enhance systems and provide more effective and actionable reporting.
- Participates in special projects or other duties as assigned.
- Associates or Bachelor’s Degree or Equivalent Experience
- Basic Accounting knowledge
- Strong problem‑solving skills and identify corrective actions required
- Analytical approach to problem solving, demonstrating strong proficiency with Microsoft Excel (including V Look‑ups, Pivot Tables and conditional formatting)
- Strong verbal and written communication skills, with the ability to build and maintain relationships
- Excellent critical thinking and problem‑solving skills
- Strong attention to detail
- Ability to work in a demanding, fast paced environment with proven track record to multi‑task
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone…
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