Traffic Controller

Route & Logistics Planner
Permanent
Grade B - £28,598 - £33,699
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week

Do you thrive in a fast‑paced environment? Do you enjoy problem solving, and want to play an important part in delivering a service that keeps Birmingham clean and moving?
This could be the role for you!

We’re looking for proactive and solution driven Route & Logistics Planners to support our Waste Logistics & Collections service. This is a key role in ensuring our waste collection vehicles move safely and efficiently across the city each day.

You’ll thrive as a Traffic Controller with us if you…

• Bring experience in traffic management or logistics
• Feel confident using route optimisation tools, GPS systems and vehicle‑tracking software
• Enjoy managing vehicle movement in a fast‑paced, real‑time environment
• Communicate clearly and solve problems with confidence
• Can
  analyse route data
  , spot trends and identify opportunities for improvement
• Stay calm under pressure
  , even when priorities shift
• Build strong working relationships with drivers, supervisors and wider teams
• Are committed to safety
  , minimising disruption, and following traffic regulations

As a Traffic Controller within our Waste Logistics & Collections service, you’ll be central to keeping Birmingham’s waste fleet moving. You’ll focus on balancing safety, efficiency and real‑time decision making to support our drivers and ensure routes run smoothly.

What you’ll be doing…

• Creating and updating daily and long‑term routes to boost efficiency and reduce fuel use
• Monitoring traffic conditions and adapting plans to keep vehicles moving
• Keeping drivers informed with timely updates and alternative routes
• Ensuring the safe movement of vehicles through residential and commercial areas
• Analysing route data to improve performance and strengthen our service
• Working closely with supervisors to enhance daily operations
• Responding quickly to incidents like breakdowns or blockages and coordinating solutions
• Maintaining accurate records of route performance and reporting key insights
• Acting as the first point of contact for drivers, dispatch teams and supervisors

This is a role that truly keeps Birmingham moving!

What we offer in return…

• Membership of West Midlands Pension Fund – with generous employer contributions
• Enhanced Holiday Entitlement – 30 days, increasing with length of service
• My Rewards Scheme – access to over 800 brands providing discounts and savings
• Health and wellbeing support – independent and confidential employee assistance and counselling, occupational health

For any informal enquiries please contact the Resourcing Team

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there is any reasoned adjustment, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy here.

Job Description and Person Specification