Logistics Planner & Supervisor

Position: Logistics Planner & Supervisor (Permanent)
Pertemps are proud to be working with is a well-established company in the Dudley area.

We are seeking an experienced Logistics Planner & Supervisor to join their Scheduling Department.

This is a key supervisory role responsible for organising the distribution of goods via our white-glove home delivery service, while overseeing scheduling and logistics operations across the UK.

Job Summary

As Logistics Planner & Supervisor, you will be responsible for the planning, coordination and supervision of deliveries, installations and service calls nationwide.

You will oversee a team of Scheduling Advisors and a Logistics Planner, leading by example to deliver a first-class customer experience. The role requires strong logistical planning, people management and the ability to resolve issues efficiently in a fast-paced environment.

Main Job Specifications:

Supervise and support Scheduling Advisors and the Logistics Planner

Manage team performance, HR matters and monthly 1-2-1s

Plan and schedule efficient UK-wide delivery and installation routes

Coordinate driver workloads and vehicle loading to maximise productivity

Act as the main point of contact for logistics and scheduling queries

Manage route changes, job prioritisation and contingency planning

Resolve logistical issues including access problems, incidents and rejections

Work closely with the Installations Team Leader and Distribution Manager

Monitor call compliance and provide clear, constructive feedback

Maintain accurate records and ensure excellent customer service standards

Ensure compliance with Health & Safety legislation and Company policies

The Ideal Candidate :

Demonstrable experience in a similar logistics, planning or supervisory role (advantageous)

Excellent geographical knowledge of the UK

Strong leadership and people-management skills

Confident decision-maker and problem solver

Highly organised with excellent attention to detail

Resilient and able to work effectively in a pressurised environment

Proficient in Microsoft Office (Word, Excel, Outlook)

Excellent written, numerical and verbal communication skills

Positive, solutions-focused and able to use own initiative

Shift Patterns:

35 hours per week

Monday to Friday rotating weekly shifts of between the core hours of 8:00am-4:00pm; 9:00am to 5:00pm; 10:00am to 6:00pm with one hour unpaid for lunch

Saturdays - Working from home once a month, between the hours of 9:00am-2:00pm (paid as overtime)

Early finish every third Friday at 3:00pm.

Benefits:

28 days holiday per year (including Bank Holidays)

Length of service reward holiday up to extra 5 days.

Company events

Free on-site parking

Referral program and wellness program

Bonus scheme

Pension Scheme

Cycle to Work Scheme

Eye Vouchers

Refer a Friend Scheme

Salary:

From £24,630.00

Bonus scheme for hitting monthly targets

Job Type: Full-time

Pay: £24,630.00-£29,308.00 per year

Benefits:

Canteen

Company events

Company pension