AF Pricing and Operations Associate

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values:
Caring, Entrepreneurial, Forward‑Thinking and Reliable. These values resonate with yours? Then become part of our family that consists of around 10,000 employees in more than 200 locations worldwide. For the better. Together.

• Processing of air freight orders (export/import/cross‑trade), from quotation preparation to invoicing
• Accurate file management, including cost control in accordance with internal guidelines
• Sales activities (primarily office‑based, handling incoming enquiries and tenders from both customers and overseas organizations)
• Communication with customers, airlines, authorities, branches and partners worldwide
• Preparing and checking transport documents
• Handling DGR (dangerous goods) shipments
• Monitoring and ensuring on time deliveries
• Handling complaints and claims
• Supporting process optimisation
• Promoting operational excellence and best‑in‑class services

• Completed vocational training in freight forwarding and logistics
• Solid professional experience in the field of air freight is desirable
• Eagerness to learn new things
• Customer‑focused mindset and approach
• Strong commitment to quality
• Good written and spoken English; any additional languages are an advantage
• Proficiency in MS Office, particularly Excel
• Ability to work well in a team and strong communication skills

• Working hours:
  
  at least 80%, preferably 100%
• A varied and responsible role
• A motivated, high‑performing team
• Flat hierarchies and short decision‑making processes
• Performance‑based remuneration and above‑average benefits
• 26 days holiday per year
• Option to work from home
• Free parking, as well as good public transport links
• Ergonomic workstations with height‑adjustable desks
• Modern IT equipment (laptop, TEAMS telephony, etc.)
• Individual opportunities for growth and development

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity:
We are looking forward to meeting you!