Senior Courier and Logistics Coordinator

Our client is seeking an experienced and organized Senior Courier and Logistics Coordinator to manage daily delivery operations in the vibrant city of Cape Town . This role involves overseeing a fleet of couriers, optimizing routes, and ensuring the efficient dispatch and tracking of all shipments. You will play a vital role in maintaining high service levels and client satisfaction within a fast-paced environment.

The successful candidate will demonstrate excellent leadership, problem-solving abilities, and a deep understanding of logistical challenges specific to the Western Cape region, contributing significantly to the operational success of our client's distribution network.

• Coordinate and manage the daily schedules and routes for a team of courier drivers.
• Utilize dispatch software to track shipments, monitor driver progress, and ensure on-time deliveries.
• Communicate effectively with clients to provide updates, address concerns, and confirm delivery details.
• Manage inventory of dispatch materials and ensure vehicles are properly equipped.
• Analyze delivery performance data to identify areas for improvement in efficiency and cost-effectiveness.
• Train new courier staff on company procedures, safety regulations, and customer service expectations.

• Proven experience in logistics coordination, dispatch, or a similar courier management role.
• Proficiency with dispatch and route optimization software.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of Cape Town traffic patterns and delivery logistics.
• Valid driver's license and a clean driving record.

• Attractive monthly salary package.
• Hybrid work model offering flexibility between office and remote work.
• Health insurance benefits and retirement savings plan.
• Opportunities for professional development and advancement in logistics management.
• A collaborative and supportive work environment focused on operational excellence.