Dispatcher II; Control Tower; Troy, OH or Houston, TX

life insurance, paid time off, paid holidays, tuition reimbursement, 401(k), remote work

Oct 26, 2026

Job Description

Job Title:

Dispatcher II (Control Tower) - Troy, OH or Houston, TX

Req

Posting

Start Date:

06/10/2026

• Troy. , California
  - Work From Home
• CEVALogistics
• Ground and Rail Logistics
• Permanent contract
• Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

It'sa journey on which you rise.

Pay range: $25.00 -$26.00

Tuesday
- Saturday; 0230 - 1100

YOUR ROLE

Monitors assigned routes for dedicated delivery drivers with assigned geographic area;coordinates shipments according to customer instructions and ensures compliance to DOT regulations and established internal policies and guidelines. Models andacts in accordance with our guiding principles and co revalues.

WHAT ARE YOU GOING TO DO?

• Develop and maintain excellent customer service to internal and external customers
• Tracking & Tracing Drivers in dedicated American Honda Network
• Provide Support to Drivers for service issues, equipment issues, delivery issues, etc.
• Contact Drivers for follow-up on delivery concerns
• Provide Email Communication to field / customer / CEVA on service delay impacts to parts delivery
• Utilize Samsara system to aid in tracking & tracing drivers
• Utilize CEVA's Matrix TMS to view routes and monitor driver route performance and tracking of deliveries
• Ensure compliance with DOT regulations and established internal policies and guidelines
• Prioritize time sensitive cargo
• Support tracking and tracing of drivers to update TMS system along with updating customer
• Perform other duties as assigned

WHAT ARE WE LOOKING FOR?

Education and Experience

• High School Diploma or GED required, prefer Bachelor's Degree in related field
• Minimum two years related dispatch, track / tracing experience
• Minimum three years transportation industry experience preferred

Certifications and Licenses

• Sound knowledge of DOT and CSA Regulations

Languages and Communication Skills

• Must be able to read, write and speak English fluently
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds

Computer Skills

• PC literate with basic proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Prefer knowledge of Samsara E-Log and Driver Safety Camera software system

Other Skills/Experience

• Knowledge of local geographic market
• Accurate typing skills and/or data entry skills
• Responds promptly and professionally to customer needs
• Read, comprehend, and complete basic checklists, forms or other related documents
• Effectively present information in one-on-one situations or in small group situations
• Identifies and resolves problems in a timely manner
• Balances team and individual responsibilities.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the…