Customer Support Specialist Customer Service Customer Service Ontario, California
Listed on 2025-12-20
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Customer Support Specialist
Pay from $27 to $32 per hour with significant growth and earning potential!
Includes $2 Shift Differential
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time
Hours:
1:30 PM to 10 PM, 4 weekdays and 1 weekend day.
- Learn: In-depth training helps you sharpen communication and problem‑solving skills.
- Develop: Our professional environment offers one‑on‑one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in‑person setting with regular team events.
- Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem‑solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Best‑in‑class, clean, modern facilities.
- First‑class fitness center and nearby walking path.
Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
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