Customer Support Specialist - Bilingual - Overnights

paid time off, paid holidays, tuition assistance, 401(k)

Pay from $27 to $32 per hour with significant growth and earning potential!

Includes $4 Shift Differential

Fast, friendly and customer focused. As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary experience our customers love. Don't put your career on hold, join our growing company!

Full-Time On-site

Hours:

Friday - Tuesday, 9 PM to 5:30 AM

Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6 - 7 months)

Why Customer Service at Uline?

Learn: Comprehensive onboarding hones critical thinking, decision-making and communication skills.

Develop: Professional office environment with peer mentorship program for one-on-one support.

Connect: Regular team appreciation events and opportunities for community involvement.

Position Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

Build business relationships with customers over phone, email and chat.

Understand customer needs and recommend Uline's best solutions.

Help customers navigate Uline's website and online ordering.

High school diploma or equivalent. Bachelor's degree preferred.

Excellent problem-solving, listening and communication skills.

Prior customer service experience is a plus
, but if you are eager to learn, we will train you!

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Best-in-class, clean, modern facilities.

First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace
.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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