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Strategic Customer Success Manager — Nonprofit SaaS

Job in Ontario, San Bernardino County, California, 91764, USA
Listing for: Social Solutions Global
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 68000 - 85000 USD Yearly USD 68000.00 85000.00 YEAR
Job Description & How to Apply Below

Bonterra is seeking a Customer Success Manager to partner with nonprofit and corporate customers, driving long-term value through adoption of our SaaS solutions. You will manage renewal risk, craft renewal plans, lead Adoption Meetings, and deliver Executive Business Reviews to demonstrate ROI and outcomes.

All while collaborating with Product, Sales, and Support to ensure a seamless customer experience and advocating for value-driven expansion. Travel up to 20% may be required.

Consider building your career as a Strategic Customer Success Manager — Nonprofit SaaS at Social Solutions Global.

The Strategic Customer Success Manager — Nonprofit SaaS position in the Management & Operations, Sales field is open for applications.

We have an opening for a Strategic Customer Success Manager — Nonprofit SaaS in Ontario, CA, United States within Management & Operations, Sales.

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