Systems Specialist; AI or GIS

The City of Ontario has two exciting opportunities for IT professionals to play vital roles in advancing innovative projects in Artificial Intelligence (AI) or Geographic Information System (GIS). Under the direction of Systems Analysts, Systems Specialists perform a wide range of analytical work supporting citywide technology, as well as apply their expertise to help departments with defining information system needs, assisting with system integrations, performing functional/technical maintenance and support, and assisting with project implementations.

The ideal candidates are IT professionals eager to grow in either GIS or AI. For the GIS role, the successful candidate brings a basic understanding of geospatial concepts, experience with tools such as ArcGIS or QGIS, and strong attention to detail. For the AI role, the successful candidate has a solid foundation in computer or data science and an interest in machine learning and Generative AI tools and concepts.

Across both roles, the ideal candidates demonstrate curiosity, problem‑solving ability, adaptability, clear communication, and a collaborative mindset. They show initiative, a willingness to learn new technologies, and a commitment to contributing to innovative projects. Additionally, the successful candidates will be role models for the City’s Customer Service Philosophy – Empathy, Respect, and Problem Solving – and emulate the qualities of a
Five Tool Player – Leader, Thinker, Operator, Communicator, and Public Servant.

• The City reserves the right to limit the number of external applications accepted to the first one hundred (100) applications.
• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
• The Eligibility List will consist of both internal and external applicants who best meet or exceed the requirements and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility list prior to considering all applicants on the Eligibility list.

• Your relatives, references, and acquaintances are asked to comment on your suitability for this position.
• The information supplied regarding your educational history is examined and verified.
• You must list a history of your residences.
• Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
• Military service records are subject to verification.
• The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
• Your criminal, driving, and insurance records are evaluated.

Candidates must demonstrate the ability to successfully complete a background investigation conducted by the Ontario Police Department. This background investigation will include the passing of a polygraph test and may result in disqualification for reasons including excessive traffic citations, arrests, convictions, history of illegal substance abuse, poor credit history, or thefts from a previous employer.

• Identifies improvements and enhancements (utilizing GIS or other technologies) to current systems based upon business requirements.
• Researches and develops recommendations for the implementation of new automated solutions.
• Tests new software releases, patches, and updates; troubleshoots technical and functional problems.
• Provides guidance and support for a variety of citywide information technology systems and applications.
• Maintains and updates citywide systems and applications through programming or the use of the system/application's administrative functions.
• Trains functional users in efficient application operation and report writing.
• Supports digital exchange of data across various information management systems.
• Manipulates and analyzes data from database environments.
• Prepares and maintains documentation of systems,…