Enterprise Systems Engineer

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity.

Prime Healthcare is actively seeking new members to join our corporate team!

Responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Relies on extensive experience and judgment to plan and accomplish goals and a variety of tasks. A wide degree of creativity and latitude is expected. Must have strong Technical, Communication, Collaboration, and Time Management skills.

In Addition To The Responsibilities Listed Above, The Enterprise Systems Engineer Will Contribute Technical Leadership And Subject-matter Expertise Across The Following Areas:

• Architect, engineer, administer, secure, and strategically manage the organization’s Microsoft 365 enterprise environment.
• Serve as a technical lead for Exchange Online, SharePoint Online, One Drive, Microsoft Teams, Microsoft Entra , Microsoft Intune, Microsoft Purview, and Microsoft Power Platform.
• Design and implement scalable enterprise cloud solutions aligned with security, governance, availability, and operational requirements.
• Develop automation using Power Shell, Microsoft Graph API, REST APIs, scripting, and workflow frameworks to streamline administration and reduce repetitive work.
• Advance cloud modernization, systems integration, identity and access management, endpoint management, information governance, and continuous-improvement initiatives.
• Identify and evaluate opportunities to use Microsoft Copilot, AI agents, intelligent automation, and automated workflows to improve productivity and business processes.
• Help establish AI governance, security controls, technical standards, and responsible-use practices for enterprise AI capabilities.
• Integrate approved AI and automation capabilities with Microsoft and other enterprise platforms.
• Provide technical leadership for complex projects, migrations, platform enhancements, integrations, and operational improvements.
• Develop and maintain enterprise standards, architectural guidance, engineering documentation, operational procedures, and technical best practices.
• Diagnose and resolve advanced platform, identity, integration, automation, security, and reliability issues.
• Collaborate with infrastructure, cybersecurity, architecture, application, service-management, and business stakeholders to deliver secure and supportable technology solutions.

#remote

Required Qualifications:

• Strong analytical and problem solving skills coupled with verbal and written communication skills.
• A four-year degree or 4 years of related technical experience.
• Strong interpersonal skills including written, verbal and problem solving abilities while working collaboratively with clients, peers, and cross functional teams.
• Monitor the company's servers to ensure that they are functioning properly, and provide continual maintenance as required to improve security posture and continual integrity of data.
• in-depth experience with console and systems management tooling not limited to SCCM,WSUS, SCOM, Solarwinds, Nagios, Puppet, vCenter,vROps, ESXi, SQL Management Studio, MMC, Citrix Studio/App Center, Azure, AWS, etc
• Experience in Virtualization technologies including VMware, Hyper-V, OVM.
• Experience in backup software technologies and methodologies not limited to Commvault, Veeam, Veritas Backup Exec, DPM, Tape, Cloud, Agent Jobs, Scripts, etc
• Experience in setup, configuration, and troubleshooting of high-performance, high-availability technologies not limited to overall infrastructure, servers, appliances, workstations, virtual or physical.
• in-depth knowledge and experience of Microsoft operating systems, Linux, Unix, etc
• Assist in the preparation and execution of core ITIL processes:
  Incident management, Request Management, Change Management, Problem Management, etc.
• Troubleshoot wide variety of technology issues, using various internal and external resources. Also, generate innovative approaches and solutions to recurring tasks or problems.
• Daily time tracking in various systems including ticket, change,…