EHR Lead Application Analyst

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity.

Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

The EHR Lead Application Analyst provides technical and functional leadership for the design, configuration, implementation, optimization, maintenance, and support of the organization’s Epic EHR applications. This position serves as a subject matter expert, translates complex clinical and business requirements into scalable solutions, leads application initiatives, and collaborates with stakeholders and technical teams to ensure secure, reliable, and efficient EHR operations. The role also provides technical guidance and mentoring to application analysts and project team members.

The position independently manages responsibilities with minimal oversight, exercising discretion and independent judgment to analyze complex issues, evaluate alternatives, make informed decisions, prioritize competing demands, lead team activities, and resolve critical application issues. The role is accountable for managing deliverables, coordinating resources, and consistently meeting project milestones and operational deadlines.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

• Bachelor’s degree in information systems, Computer Science, Healthcare Informatics, Healthcare Administration, or a related field.
• 3+ years of experience leading, supporting, configuring, implementing, or optimizing Epic EHR applications in a large healthcare environment.
• Active Epic certification in the relevant application area, as applicable to assigned responsibilities.
• Demonstrated ability to independently analyze complex application requirements, troubleshoot issues, and deliver effective application solutions.
• Proven ability to provide technical leadership, mentor application analysts, coordinate team activities, and drive accountability for deliverables.
• Strong knowledge of Epic application configuration, clinical and operational workflows, testing, change management, release management, and production support.
• Demonstrated ability to provide technical leadership, mentor application analysts, assign and coordinate work, and drive team accountability to deliver application initiatives and resolve complex issues.
• Experience supporting enterprise-wide Epic implementations or multi-facility healthcare environments.
• Understanding healthcare business operations, patient safety, data integrity, interoperability, interfaces, identity and access management, reporting, and related enterprise systems.
• Open to travelling up to 50% of the time.

Preferred qualifications:

• Knowledge of healthcare interoperability, interfaces, identity and access management, reporting, data integrity, patient safety, and related enterprise systems.
• Experience working within formal IT service management, change control, and application governance frameworks.
• Project Management Professional (PMP) certification from the Project Management Institute (PMI).

Pay Transparency

Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition…