Quality Inspector - Supplier Assurance

About Us

ZEISS has a long history and a global presence in Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada. Make a difference, come join the team!

The Quality Inspector is responsible for effectively inspecting and verifying the quality and quantity of the products purchased. This role ensures that all incoming goods meet the specified standards and requirements as per the purchase orders and that any discrepancies are documented. Addressing supplier-related issues promptly, thoroughly and in compliance with company policy and evaluating the supplier's corrective actions for sustainable failure prevention, so that production is supplied with conforming material.

• Ensure that all incoming goods adhere to the relevant company's quality management system and procedures.
• Ensure that all non-conformities detected are managed in compliance with relevant company procedures.
• Ensure that the records generated in incoming goods inspection are detailed, comprehensible, up-to-date and archived according to specified company requirements.
• Participation in supplier audits as a technical expert.

• Responsible for the execution of incoming inspection and first article inspection activities.
• Revision of inspection instructions in consultation with technical experts.
• Maintain records of inspection results, document and report any discrepancies, defects or non-conformities identified during inspections (e.g. recording of supplier complaints into the ERP system).
• Independently select the appropriate test environment, methods, equipment, etc. for the inspections (if not defined).
• Maintain and communicate KPI’s from incoming goods inspection and take actions as needed.

• Responsible for the implementation, execution and improvement of non-conforming material management activities related to suppliers.
• Maintain detailed and accurate records of all supplier complaints, investigations, and resolutions in the complaints management system.
• Work closely with internal teams and suppliers to address quality issues, drive root cause analyses, and ensure timely and effective corrective and preventive actions (CAPA).
• Maintain open and transparent communication with suppliers throughout the complaint handling process.

• Identify opportunities for process improvements to enhance the efficiency and effectiveness of Supplier Quality Processes and implement the process improvements (e.g. comparison of measurement methods).
• Collaborate effectively with relevant internal departments such as purchasing, production, Quality and R&D to increase quality of purchased products (e.g. in LCM, Change Controls, CAPAs,).
• Participate in professional development opportunities to maintain and enhance knowledge and skills related to supplier quality.

• HS Diploma or equivalent;
  Associates a plus.
• Certification in quality control or assurance in the field of optics, mechanics, electronics or pharmaceutical preferred.
• 2+ years in incoming goods inspection or quality assurance.
• 2+ years in complaint handling (preferably in the medical device, pharmaceutical, or healthcare industry).
• Basic computer skills including proficiency in MS Office Products (Outlook, Word and Excel).
• Good communication and interpersonal skills, both written and verbal, to effectively communicate with internal teams and suppliers.
• Detail oriented, excellent record keeping and documentation skills.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Occasional exposure to fumes or airborne particles, moving mechanical parts and vibration. The noise level can be loud and the environment may not be temperature controlled.

Light to moderate physical effort required. Must…