ECommerce Junior Account Manager

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Step into the world of eCommerce working on Wayfair account with a team that’s growing fast, having fun, and redefining what great marketplace management looks like. This is an in-person role in our Ontario, California location.

Are you ready to kickstart your eCommerce career with one of the biggest names in online retail? Do you enjoy solving puzzles, spotting opportunities, and keeping all the moving pieces of a marketplace running smoothly? If this sounds like you, we want you on our team!

What You’ll Do (Your Day-to-Day Superpowers): 📊 Be the Metrics Maestro

• Learn and understand Wayfair’s key performance metrics
• Monitor account health and spot opportunities to improve listings, pricing, or content

💸 Pricing & Promotion Partner

• Set promotional pricing for Wayfair events
• Build promo calendars and secure approvals
• Flag potential pricing conflicts before they hit the portal

🧠 Marketplace Know-How

• Learn the Wayfair platform inside and out — tools, tickets, workflows, training modules, and customer service processes
• Stay up to date on all Wayfair portal training and update SOP’s & internal notes

📋 Your Weekly Snapshot = Your Signature Move

• Build and maintain a weekly “snapshot” report with pricing conflicts, listings under maintenance, and insights that matter
• Present your findings to the team with confidence

📝 Listing & Optimization Magic

• Review, update, and optimize Wayfair listings for accuracy, SEO, pricing integrity, and rich content
• Conduct competitive research and weekly price checks
• Identify underperforming SKUs, duplicate listings, and content gaps

🛠️ Problem Solver Extraordinaire

• Resolve listing issues and partner with Wayfair teams as needed
• Review tracking spreadsheets and follow up on review-related issues
• Support PIM tasks and maintain catalog accuracy

🎧 Collaborate Like a Pro

• Join vendor calls as needed
• Work with senior leads to learn promos, penalties, inventory workflows, and compliance processes
• Run weekly account status huddles with the internal team

⭐ Who Thrives in This Role:

• Detail-oriented and organized
• Comfortable owning tasks and accounts with mentorship & support
• A curious, quick learner excited about eCommerce
• Strong communicator who loves solving problems
• Someone who’s ready to grow into a full Account Manager role

🎉 Why You’ll Love It Here:

• Wayfair is a HUGE platform — your impact will be felt immediately
• Supportive team, tons of room to grow, and hands-on learning
• A workplace that celebrates creativity, improvement, and fun

$23.00-$26.00 per hour - Salary Rate

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