Sales Product Specialist

Employer Industry: Customer Experience Technology

• Salary up to $
• Opportunity for bonuses and related incentives
• Flexible hybrid work environment with the option to work remotely part of the week
• Supportive and inclusive company culture prioritizing diversity and employee fulfillment
• Chance to drive innovation in AI solutions within the customer experience sector

• Own sales quotas and proactively work towards meeting and exceeding targets within a defined territory
• Build and nurture strong relationships with customers, utilizing a value-based selling methodology
• Lead approved AI Proof of Concepts (POCs) and assist customers in understanding product value
• Collaborate with the AI Success team to identify expansion and cross-sell opportunities
• Act as a subject matter expert for AI solutions, providing sales enablement initiatives to the team

• Proven experience in a quota-carrying sales role, preferably in Conversational AI or the CX space
• Track record of meeting or exceeding sales targets
• Excellent communication and interpersonal skills
• Willingness to travel as needed
• Experience in an overlay Account Executive or co-sell role is preferable

• Familiarity with artificial intelligence technologies and their application in contact centers
• Experience in a sales enablement role
• Knowledge of commercial modeling and forecasting automation rates

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