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Desktop Support Technician

Job in Ontario, Richland County, Ohio, 44862, USA
Listing for: Teceze
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

We are looking for an L1 DSS Support professional to provide first-level technical support for the Emerson Houston location.

Key Responsibilities:
  • Provide L1 technical support and troubleshoot user issues.
  • Monitor and resolve incidents and service requests.
  • Perform basic hardware, software, and network troubleshooting.
  • Escalate complex issues to the appropriate support teams.
  • Maintain proper documentation and follow IT support processes.
Required Skills:
  • Experience in L1/Desktop Support or Service Desk support.
  • Good knowledge of Windows, hardware, software, and basic networking.
  • Strong troubleshooting and communication skills.
  • Ability to work independently and manage support tickets effectively.

This role, Desktop Support Technician at Teceze, could be your next opportunity.

Are you ready to take on the Desktop Support Technician role at Teceze?

We would love to welcome a new Desktop Support Technician to our organisation in Ontario, OH, United States.

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