Manager, RFP and Contracts Administration; Ontario OR British Columbia

Manager, RFP and Contracts Administration (Ontario OR British Columbia)

100 International Blvd, Etobicoke, ON M9W 6J6, Canada

For over 50 years, Life Labs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through Life Labs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At Life Labs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, Life Labs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.

We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

We’re looking for a strategic and detail‑oriented leader to manage Life Labs’ end‑to‑end RFP process—from opportunity identification and bid strategy to proposal development, business casing, and final submission. You’ll also oversee contract administration for our Long‑Term Care, Retirement Home, and Hospital segments, ensuring timely renewals and effective lifecycle management. This role can be based in Ontario or British Columbia, offering flexibility while collaborating closely with cross‑functional teams across the organization.

• Monitor and review bid opportunities on platforms such as MERX, Biddingo, BC Bid, and Ariba, aligning with the Bid Owner on go/no‑go recommendations.
• Lead the development of bid strategies for approved RFPs, ensuring clarity, competitiveness, and alignment with business priorities.
• Identify and coordinate the resources needed within the response team to meet submission deadlines.

• Write, assemble, and edit comprehensive RFP responses by collaborating with subject‑matter experts and ensuring alignment to the defined strategy.
• Partner with cross‑functional stakeholders to validate content accuracy and strengthen proposal competitiveness.
• Communicate bid strategies, key risks, and recommendations to executive‑level stakeholders.
• Oversee SME contributions and provide guidance when issues require cross‑departmental coordination.
• Lead Post‑Bid Debriefs, capturing lessons learned and sharing insights to enhance future submissions.
• Recommend process improvements and explore opportunities to integrate AI‑driven efficiencies into the RFP workflow.

• Maintain a centralized database of contracts and pricing agreements, ensuring renewals, amendments, and key milestones are proactively managed.
• Prepare and administer contract documents in collaboration with Legal and Sales Account Managers.
• Keep contract trackers up to date and share insights with relevant internal teams to support planning and execution.

• 5–7 years of experience managing complex RFPs, ideally within the healthcare industry.
• A university degree in Business, Health Sciences, Marketing, or a related field.
• A proven track record of writing and editing…