Family Support Specialist

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Description

The Immigrant and Refugee Community Organization (IRCO) is a non‑profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more o.org.

Job Type

Full‑time

Position

Family Support Specialist

Job Class / Grade

Specialist 1 / Grade 8

Wage

Starting at $48,600 per year

Location

IRCO Eastern Oregon, 723 S. Oregon St, Ontario, OR 97914 (On‑site position)

Program(s)

Healthy Families Eastern Oregon

Sector

Home Visiting / Early Learning Services

Requirements

• High School Diploma/GED required
• 1–2 years of experience working with or providing services to children and their families
• Valid driver's license and current auto insurance; use of automobile during work hours
• English & Spanish bilingual required

Eligibility Notice

This job announcement describes the general nature and level of work. It is not an exhaustive list of all responsibilities, duties, and skills required.

Program Summary

Healthy Families Eastern Oregon is a free, voluntary home‑visiting program that supports expectant parents and families with young children by promoting early childhood relational health and positive parent‑child relationships. Trained Family Support Specialists (FSS) partner with families through regular home visits to support healthy child development and strengthen family well‑being. The program follows the Healthy Families America evidence‑based model and is funded in part through the Maternal, Infant, and Early Childhood Home Visiting Program.

Position

Summary

IRCO seeks a Family Support Specialist (FSS) aligned with the priorities of the Department of Early Learning and Care, Healthy Families Oregon, Oregon Health Authority, and the Maternal, Infant, and Early Childhood Home Visiting Program.

Essential Functions Home Visits (53%)

• Conduct regular, planned home visits using a strengths‑based, family‑centered approach to support positive parenting, child development, and family well‑being.
• Apply knowledge of parent‑child interaction, child development, and the impact of stress, trauma, and adversity to support protective factors and reduce risk factors associated with child abuse and neglect.
• Administer approved screening and assessment tools (FROG Scale, ASQ, ASQ‑SE, depression, intimate partner violence).
• Use assessment results to identify family strengths, priorities, and concerns.
• Partner with families during visits to support family‑driven goal development and progress.
• Teach, model, and reinforce problem‑solving, coping, and parenting strategies, including developmentally appropriate parent‑child activities and interactive play.
• Facilitate referrals and support families in accessing healthcare, mental health, social services, and community resources.

HV Preparation, Follow‑up, Documentation, and Travel (35%)

• Develop and maintain Family Service Plans based on assessment results and family priorities.
• Prepare curriculum, activities, and referrals for upcoming visits.
• Record weekly observations, activities, data tracking, and case management in the HFO Database.
• Act as liaison between families and community agencies to support access to needed services.
• Complete monthly reports and submit data as requested.
• Travel throughout Baker and Malheur Counties for home visits.

Supervision and Training (12%)

• Participate in 1.5–2 hours per week of reflective supervision with a supervisor.
• Attend staff meetings, team meetings, and trainings as required.
• Participate in ongoing monthly and annual training required by the program and organization.
• Meet prescriptive programming guidelines.

Secondary Functions

• Maintain confidentiality.
• Attend community meetings/events as program representative and outreach.
• Project special projects as assigned by program leaders.
• Maintain regular communications with program, team, and organization staff.

Education & Experience

Any combination of education and experience that demonstrates the ability to perform the duties of the…