Receptionist, Administrative​/Clerical

Receptionist – H&R Block

Seasonal Client Service Professional / Receptionist at H&R Block. Focus on client relationships, front‑line service, and client experience.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence to clients, associates, and communities worldwide. We foster a high‑performing, connected culture where everyone feels like they belong.

We are committed to continuous improvement and have a long‑term transformation plan,
Block Next
, focusing on innovation, client experience, and sustainable growth.

If you thrive in a curious, creative environment and embrace challenges, our team welcomes you.

Helping others is what we do best. You will interact with clients, build strong relationships, and ensure their needs are met while maintaining a clean and orderly front desk. You will focus on guaranteeing excellent client experience now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the most suitable tax professional.
• Schedule client appointments per client preference.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or at multiple locations.
• Sales/marketing experience (preferred).
• Experience in a fast‑paced environment.
• Previous customer service experience.
• Strong organizational and time‑management skills.
• Multi‑tasking ability.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program,
  Better You
  , for healthy habits.
• Neurodiversity & caregiver support.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan.
• Access to a comprehensive benefits package.

We promote an inclusive culture where diversity is celebrated. Everyone feels safe to bring their authentic self to work and contributes to a healthier environment.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail
• Job code: 1854 (Sponsored)

If you're looking to make an impact, H&R Block is the place for you.