Infusion Suite Medical Assistant

Location: Opelika AL.
Job Type: Full-Time.
Specialty: Rheumatology.

We are a growing rheumatology practice dedicated to providing exceptional patient care through comprehensive infusion therapy services. Our infusion suite serves patients receiving biologic and specialty medication treatments in a comfortable, patient-centered environment. We are seeking a highly organized and proactive Medical Assistant to support our Infusion Nurse and help ensure the smooth daily operation of our infusion program.

The Infusion Suite Medical Assistant plays a vital role in both the administrative and clinical functions of our infusion center. This position works closely with our Registered Nurse, assisting with scheduling, inventory management, patient coordination, and infusion suite operations while also supporting clinical activities throughout the practice.

This is an ideal opportunity for someone who enjoys a mix of patient care, organization, problem-solving, and teamwork.

• Maintain infusion suite inventory, supplies, and medication-related materials.
• Track stock levels and coordinate ordering of supplies to ensure uninterrupted patient care.
• Prepare infusion rooms and treatment areas for daily operations.
• Assist with patient flow, room turnover, and operational efficiency.
• Ensure infusion suite equipment and supplies are organized and maintained.

• Schedule infusion appointments and coordinate treatment calendars.
• Communicate with patients regarding upcoming appointments and treatment plans.
• Assist with obtaining and tracking referrals, authorizations, and infusion-related documentation.
• Maintain accurate records and support infusion program workflows.
• Coordinate with providers, nursing staff, and administrative team members regarding patient scheduling needs.

• Assist providers and nursing staff with patient care activities within scope of practice.
• Perform patient intake, vitals, and documentation as needed.
• Administer injections and other delegated clinical tasks in accordance with state regulations and practice policies.
• Support triage activities and patient communications.
• Assist the Registered Nurse during infusion visits as appropriate and within scope of training.

• Welcome patients and provide a professional, compassionate experience.
• Address patient questions and concerns or direct them to appropriate clinical staff.
• Help create a safe, organized, and comfortable treatment environment.

• High School Diploma or GED.
• Medical Assistant certification preferred (or equivalent experience where permitted by state regulations).
• Minimum of 1 year of experience in a medical office or clinical setting.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficiency with electronic medical records (EMR) systems and basic computer applications.

• Experience in rheumatology, infusion therapy, oncology, specialty care, or other ambulatory infusion settings.
• Experience with scheduling, inventory management, and insurance authorization workflows.
• Familiarity with biologic medications and specialty therapies.
• Phlebotomy experience a plus.

• Exceptional attention to detail.
• Ability to work independently while supporting a collaborative team.
• Strong problem-solving and organizational skills.
• A patient-first attitude and commitment to high-quality care.
• Flexibility and willingness to assist wherever needed to support the success of the infusion program.

• Competitive compensation.
• Health, dental, and vision benefits.
• Paid time off and holidays.
• Retirement plan options.
• Supportive team environment.
• Opportunities for professional growth and development.

Join our team and help deliver exceptional infusion care to patients living with rheumatologic conditions while playing an important role in the growth and success of our infusion program.