IT Manager​/Director

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Administrative - Executive Full Time Opelousas, LA, US

4 days ago Requisition

Salary Range: $40,000.00 To $60,000.00 Annually

JS Clark Leadership Academy is seeking a skilled, dependable, and solutions-oriented Director of Technology to lead technology operations and provide hands-on technical support across both campuses. As the school's head IT professional, the Director will oversee technology infrastructure, network connectivity, device management, cybersecurity, digital platforms, and help desk services. This individual will work closely with school leadership to ensure technology supports classroom instruction, student learning, online testing, communication, and daily operations.

This position combines technology planning and leadership with direct responsibility for troubleshooting, equipment maintenance, systems administration, and user support.

• Develop and maintain a school wide technology plan aligned with instructional and operational priorities.
• Serve as the primary technology adviser to school leadership.
• Recommend technology purchases, system improvements, security upgrades, and equipment replacements.
• Develop and monitor technology spending and replacement schedules in collaboration with school leadership.
• Coordinate technology vendors, service providers, software subscriptions, warranties, and service agreements.
• Maintain documentation of technology systems, configurations, licenses, and operating procedures.
• Coordinate technology priorities and on-site support across both campuses.
• Supervise assigned technology support personnel or contractors, if applicable.

• Oversee school internet connectivity, Wi-Fi, network equipment, and cloud-based systems.
• Monitor system availability, troubleshoot connectivity problems, and coordinate repairs to minimize disruptions.
• Manage school email accounts, user access, permissions, and password resets.
• Establish procedures for creating, modifying, and disabling student and employee accounts.
• Install and configure approved software and maintain system updates.
• Support school-approved productivity tools, learning platforms, educational applications, and administrative systems.
• Coordinate technical support for phones, security cameras, and access-control systems, as assigned.

• Administer centralized device-management platforms to enroll, configure, monitor, and manage school-owned Chromebooks, laptops, tablets, and other supported devices.
• Prepare new devices with approved applications, security settings, user permissions, and network access.
• Organize devices and users by campus, grade level, classroom, or staff role.
• Deploy approved applications, operating-system updates, and security settings through device-management tools.
• Maintain an accurate inventory documenting serial numbers, asset tags, assigned users, campus locations, device condition, warranties, and repair history.
• Coordinate device distribution, collection, transfers, and student and employee checkout procedures.
• Monitor device status and policy compliance and address unauthorized applications or configuration issues.
• Manage loaner equipment, repairs, warranty claims, and replacement schedules.
• Use supported administrative controls to lock, disable, or remotely erase lost or stolen devices when authorized and consistent with school procedures.
• Reset, securely erase, and reassign devices when students or employees leave or change assignments.
• Develop and communicate procedures for device care, acceptable use, damage reporting, and equipment returns.
• Coordinate secure equipment retirement and disposal in accordance with school procedures.

• Establish and maintain a centralized help desk process for submitting, tracking, prioritizing, and resolving technology requests.
• Serve as the primary point of contact for technology issues, providing in-person and remote support as appropriate.
• Provide professional, patient assistance to teachers, staff, and students with varying levels of technology experience.
• Troubleshoot school-owned devices, classroom technology, printers, email, user accounts, approved software, and network connectivity.
• Prioritize requests based on their effect on instruction, testing, school operations, security, and…