Retail Manager

Retail Manager (Finance)

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast‑growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve.

SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced marina professionals.

The Retail Manager is responsible for overseeing the operations of a retail store to ensure that sales objectives are met.

• 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Fertility Assistance
• Relocation Opportunities
• Paid Uniforms
• Boating Discounts

• Lead day‑to‑day retail operations which includes but is not limited to scheduling and assigning employees and monitoring work results.
• Create an atmosphere that allows guests to feel welcome, comfortable, important, and relaxed.
• Provide excellent customer service while assisting customers.
• Operate cash register, complete paperwork and required counts.
• Receive and process stock inventory, responsible for stock management.
• Delegate tasks to ensure financial success of establishment.
• Recruit, select, orient, and train employees.
• Ensure availability of merchandise.
• Maintain a clean and organized environment.
• Available to work overtime when required.
• Other duties as assigned by Manager.

• Follow SHM Safety and Environmental rules and complete required related training.
• Wear proper personal protective equipment as required for the task or work area.
• Report all accidents, injuries, spills and near misses immediately.

• High School Diploma or equivalent preferred.
• Customer Service experience preferred.
• Previous retail experience required.
• Previous marina experience a plus.
• Ability to stand for long periods of time.
• Ability to bend, stoop, lift, rotate, and reach.
• Ability to lift 20 pounds.
• Any skills considered standard that a Retail Manager should possess.

• Eagerness to engage in a growing, fast‑paced, and industry‑leading company.
• Consistently treats others with dignity and respect.
• Genuinely serves others with humility and a positive attitude.
• Frequently demonstrates a bias toward action.
• Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders.
• Follows policies and procedures while seeking out new and better ways of accomplishing duties.
• Shows resolve and overcomes difficulties in a positive and productive manner.
• Provides responsive service to our teammates and members.
• Continuously puts forth the extra effort to accomplish duties.
• Develop sound conclusions and makes decisions based on analysis of data and understanding of the business.
• Works to build high‑performing teams while taking an interest in teammates' professional development.
• Organize, plan and manage teammates and processes efficiently.
• Unfailing commitment to continuous learning and growth.
• Acts with integrity and is open to feedback from all teammates.
• Willingly coaches teammates through change and leads all situations with positivity.

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Additional disclosures available at