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Assistant RV Resort Manager

Job in Orange City, Volusia County, Florida, 32774, USA
Listing for: Woodlake Trails
Full Time position
Listed on 2026-01-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below

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Assistant RV Resort Managers support the resort by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.

Job Duties
  • Ensures compliance of policies designed to increase team member safety. Completes and submits workers' compensation accident reports and incident reports on a timely basis. (Essential)
  • Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations. (Essential)
  • Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures. (Essential)
  • Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun. Written correspondence to inquiries must be sent by the RVP. (Essential)
  • Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
  • Ensures guests and residents receive the highest levels of service consistent with Sun's Customer Service philosophy.
  • Consults RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.
  • Coordinates the timely distribution of rental increase and lease renewal notices (if applicable).
  • Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.
  • Ensures that overall resort appearance is well maintained and groomed to Sun's curb appeal standards.
Requirements
  • High School Diploma or GED (Required)
  • 1 year in experience in the property/resort management industry (Required)
  • 6 months in previous sales & leasing experience (Preferred)
  • 6 months in experience using Net Suite (Preferred)
  • Demonstrated leadership abilities
  • Excellent verbal and written communication skills
  • Strong organizational and negotiation skills
  • Knowledge of basic accounting principles
  • Ability to thrive in a fast-paced environment
  • Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
  • Basic computer proficiency including email, internet and Microsoft Office Suite
  • Flexibility to respond to resort needs during non-business hours
  • Required Certifications/Licensures: (Valid driver’s license)
REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth.

In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

  • Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
    401(k) Plan with Sun matching contribution
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Job Reference: 134085

At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to  "Applicant Accommodation" should be included in the subject line of the email.

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