Administrative Assistant

Administrative Assistant page is loaded## Administrative Assistant locations:
Orange Park, Florida time type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR104848#
** Make an impact
** We are looking for an
** Administrative Assistant
** who is passionate about delivering excellent customer service, supporting daily property management operations, and enhancing the overall resident experience. The Administrative Assistant plays a vital role in ensuring smooth office operations, assisting Property Managers and Maintenance teams, and serving as a primary point of contact for residents and prospects. This role requires strong organization skills, exceptional communication, and the ability to manage multiple priorities in a fast-paced environment.
* Warmly greet walk-in residents, provide professional customer service, and assist with collecting rent payments as needed.
* Provide comprehensive administrative support for Property Managers, the Maintenance Manager, and the Regional Vice President.
* Assist Property Managers with submitting and monitoring rental applications in Property ware, providing timely updates on application status.
* Conduct daily prospect follow-ups and enter feedback into Rently.
* Support Move-In orientations while following Bridge Homes policies and guidelines to ensure a positive resident experience.
* Assist Property Managers with delinquency outreach, including delinquency calls and small-balance follow-ups.
* Help answer phones, check voicemails, and return resident or prospect calls promptly.
* Prepare, update, and maintain spreadsheets and reports in Excel, ensuring accuracy and timely completion.
* Collaborate with the onsite team to support resident satisfaction initiatives and office workflow.
* Consistently deliver excellent customer service and support compliance with Fair Housing, state, and federal regulations.
* Perform other duties and special projects as assigned.#
** What You Should Bring
*** Strong customer service skills and a professional, welcoming demeanor.
* Experience providing administrative support in a property management, real estate, or customer-facing environment (preferred).
* Excellent communication, time management, and organizational skills.
* Ability to multitask and manage competing priorities with attention to detail.
* Proficiency with Microsoft Office, especially Excel; experience with Property ware or similar property management systems is a plus.
* Ability to work effectively both independently and as part of a team.
* Comfort working in a hybrid work environment, with the ability to work up to four days a week in the office as needed.#
** What We Offer
*** Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
* Company-paid Life Insurance (option to buy additional available) and Long-Term Disability.
* Access to benefits concierge service.
* Access to Mental Health & Well-Being services.
* ** 401(k):
** Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate.
* Employees must be at least 21 years of age and have worked for the Company for at least 60 days.*
* ** Paid Time Off:
** Employees accrue 5.23 hours of paid time off per pay period, totaling 17 days per year.
* ** 11 Paid Holidays
** per year.
** Parental Leave:
*** After six (6) months of employment: 4 weeks paid (primary caregiver) or 2 weeks paid (secondary caregiver).
* After two years of employment: 12 weeks paid (primary caregiver).
** Tuition Reimbursement:
** Up to $5,000 per year in pre-approved tuition expenses. Repayment obligations may apply if employment terminates within 24 months.
** What we offer
*** Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
* Company paid Life Insurance (option to buy additional…