Administrative Assistant

Join to apply for the Administrative Assistant role at Bridge Investment Group
.

• Warmly greet walk‑in residents, provide professional customer service, and assist with collecting rent payments as needed.
• Provide comprehensive administrative support for Property Managers, the Maintenance Manager, and the Regional Vice President.
• Assist Property Managers with submitting and monitoring rental applications in Property ware, giving timely updates on application status.
• Conduct daily prospect follow‑ups and enter feedback into Rently.
• Support Move‑In orientations following Bridge Homes policies and guidelines to ensure a positive resident experience.
• Assist Property Managers with delinquency outreach, including delinquency calls and small‑balance follow‑ups.
• Help answer phones, check voicemails, and return resident or prospect calls promptly.
• Prepare, update, and maintain spreadsheets and reports in Excel, ensuring accuracy and timely completion.
• Collaborate with the onsite team to support resident satisfaction initiatives and office workflow.
• Consistently deliver excellent customer service and support compliance with Fair Housing, state, and federal regulations.
• Perform other duties and special projects as assigned.

• Strong customer service skills and a professional, welcoming demeanor.
• Experience providing administrative support in a property management, real‑estate, or customer‑facing environment (preferred).
• Excellent communication, time management, and organizational skills.
• Ability to multitask and manage competing priorities with attention to detail.
• Proficiency with Microsoft Office, especially Excel; experience with Property ware or similar property management systems is a plus.
• Ability to work effectively both independently and as part of a team.
• Comfort working in a hybrid work environment, with the ability to work up to four days a week in the office as needed.

• Full insurance benefit suite including Medical, Dental, Vision, Critical Illness, Accident, Short‑Term Disability, Legal & Identity Theft, and Pet Insurance.
• Company‑paid life insurance (option to buy additional coverage) and long‑term disability.
• Access to benefits concierge service.
• Access to mental health & well‑being services.
• 401(k):
  Bridge Investment Group will match contributions dollar‑for‑dollar, up to 6% of pay. Contributions are fully vested immediately; employees are automatically enrolled at a 4% rate and must be at least 21 years old with 60 days employment.
• Paid time off: 5.23 hours per pay period, totaling 17 days per year.
• 11 paid holidays per year.

• After 6 months: 4 weeks paid (primary caregiver) or 2 weeks paid (secondary caregiver).
• After 2 years: 12 weeks paid (primary caregiver).

Up to $5,000 per year in pre‑approved tuition expenses. Repayment obligations may apply if employment terminates within 24 months.

Culture Conversations are voluntary, one‑on‑one sessions designed for applicants to connect directly with our diverse staff members. They provide a genuine feel for Bridge culture and do not impact the hiring process.

• Personalized connection: choose an employee whose interests align with yours.
• Inclusivity: choose from staff across backgrounds and roles.

• Entry level

• Full‑time

• Administrative

We acknowledge and appreciate the uniqueness of each individual, ensuring an inclusive environment where everyone feels respected and valued. We evaluate all candidates based on merit, without discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other protected category. We actively work to eliminate barriers and provide reasonable accommodations for qualified individuals with disabilities. For disability accommodations during the recruitment process, please contact