Referral Coordinator

Overview

JOB SUMMARY Performs a wide range of administrative duties to include referral processing, patient registration, patient appointment scheduling, communication with referral sources and other tasks assigned.

• Responsible for the tracking, coordination and communication of patient referrals
• Ensures complete and accurate patient registration, including demographics and current insurance information
• Handles requests from third party referral sources and provides relevant information and data
• Serves as point person for multidisciplinary evaluation process to include patient scheduling, third party communications, and internal communications
• Reviews details and expectation of referral with the potential patient
• Assists patients in problem solving potential issues related financial or social barriers (e.g., request interpreters as appropriate, transportation services, etc.)
• Ensures that referrals are addressed in a timely manner
• Reminds patients of scheduled appointment
• Communication with referral sources to ensure patient information/ registration is complete

• Strong customer service focus
• Effective verbal and written communication skills
• Teamwork orientation
• Organized and able to manage multiple priorities
• Good judgment
• Resourcefulness in problem solving;
  Able to take and follow through with delegated tasks and accountability

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care

Referrals increase your chances of interviewing at GI Alliance by 2x

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