Retail Sales Associate - Part Time
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.
Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.
Shift Availability: 20-30 hours per week (open availability required). Hourly Pay Rate: $15.00/hr. Location: 495 Blanding Blvd, Orange Park, FL 32073.
About the Role:
As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.
You’ll create a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. If you’re passionate about cannabis, enjoy working with people, and thrive in a fast-paced retail environment, this is the place for you.
Responsibilities- Customer Experience & Teamwork
- Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
- Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
- Address concerns with professionalism and resolve issues to ensure customer satisfaction.
- Encourage loyalty by signing guests up for rewards programs.
- Work closely with your team to maintain a respectful, inclusive, and upbeat atmosphere.
- Operations & Store Standards
- Open and close the store, handle cash, and follow all procedures and regulations.
- Check IDs, update customer profiles, and process transactions accurately.
- Keep the store clean, organized, and fully stocked from the sales floor to the backroom.
- Support inventory tasks like restocking, fulfilling online orders, and counting products.
- Meet daily sales goals by upselling, building trust, and using product knowledge.
- Highlight deals and complementary items at checkout to boost customer satisfaction.
- Stay on top of promotions and product updates for a seamless customer experience.
- Stay agile in a fast-paced retail environment and take on extra duties as needed to support the team.
- A high school diploma or GED.
- At least 6 months of experience in a customer-facing or sales role with a focus on service and satisfaction.
- Minimum 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
- Ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
- Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
- Excellent communication skills and the ability to connect with customers and team members.
- Strong multitasking abilities and the agility to shift priorities as needed.
- Comfort with technology and willingness to learn new tools to support daily operations and customer engagement.
- Solid time management and organizational skills.
- Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.
- Basic proficiency in math and computer applications to support transactions and reporting.
- Positive, proactive mindset and a collaborative, team-first attitude.
- Strong conflict resolution skills and the ability to remain composed under pressure.
- Initiative and willingness to support store leadership and contribute to overall success.
- Competitive Pay and Benefits
- Generous PTO and Parental Leave
- Life/ Disability Insurance
- Community Involvement
- Referral Bonuses and Product Discounts
Benefits vary by state, role type, and eligibility.
Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by law. We will provide reasonable accommodations to participate in the job application process and to perform essential job functions.
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