Store Support, Customer Service Rep
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Position
Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions, including ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. These roles may involve direct customer or vendor interaction, such as directing customers to store departments, answering questions about product order status, handling cash management, or ensuring program compliance. These positions play a critical role in maintaining high customer satisfaction.
Candidates must work cooperatively with other associates, vendors, and carriers, often with minimal supervision. They should be detail-oriented, possess strong time management skills, demonstrate integrity, respond to operational concerns, and focus on store-specific business objectives. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
- Not Applicable
- Full-time
- Consumer Services
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