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Part-Time Retail Sales Associate

Job in Orange Park, Clay County, Florida, 32065, USA
Listing for: Surterra Wellness
Full Time, Part Time position
Listed on 2026-01-10
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
Job Description & How to Apply Below

Worksite: 80 Blanding Blvd #3, Orange Park, FL 32073

Everyone is welcome here. We provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

As a Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

What You Will Be Doing
  • Drive Sales and Revenue:
    Utilize upselling and cross-selling techniques to increase sales; meet or exceed individual and team sales targets; stay informed about current promotions and programs to inform customers effectively.
  • Customer Service:
    Greet and assist customers, provide detailed product information and recommendations, handle inquiries, complaints, and returns professionally; ensure high-quality patient customer service and maintain HIPAA compliant paperwork when required; package pre-orders efficiently for reserve-ahead pickups; obtain appropriate documentation from each patient at delivery and verify identification and registration with Medical Marijuana Use; deliver products in-store or via home delivery.
  • Store Operations:
    Operate POS and auxiliary sales systems; maintain a clean, organized, and well-stocked sales floor; assist with inventory management including receiving and stocking; set up and dismantle promotional displays and visual merchandising; follow state regulations pertaining to certified Cannabis retailers; perform other duties as assigned.
  • Compliance and Record-Keeping:
    Maintain accurate records of sales and customer interactions; ensure compliance with HIPAA and other regulatory requirements; follow loss prevention guidelines and monitor for suspicious activity.
Required Experience and Skills
  • Age 21 or over (Industry Requirement)
  • High School Diploma or equivalent (Industry Requirement)
  • Valid Government-Issued Photo  (Industry Requirement)
  • Flexible schedule, including evenings, weekends, and holidays
  • 1 year of experience in retail or a related customer service role
  • Proficiency in operating POS systems and handling transactions
  • Strong communication and organizational skills
  • Ability to manage multiple tasks and resolve issues promptly
Preferred
  • Experience in the Cannabis industry
  • Familiarity with inventory management systems
  • Ability to speak another language to assist guests
Physical Requirements
  • Must be able to remain in a stationary position for extended periods
  • Ability to assist with lifting stock and materials
  • Occasionally position self to retrieve product or material in the store
  • Must be able to remain in a seated position inside a vehicle for extended periods (if applicable)
  • Ability to lift up to 50 lbs. and work in a fast-paced retail environment
What You Get
  • Employee discount
  • Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
  • 401k enrollment
  • Pet Insurance
  • Tuition Reimbursement Programs
  • Full medical / vision / dental for full-time employees

Our Vision – to pioneer well-being and improve the quality of life through cannabinoids. Our Mission – to build a leading, global well-being company through talent, values, trusted brands, science and technology-based innovation, and execution. Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility. We are an Equal Opportunity Employer and embrace differences among all employees.

Seniority

level
  • Entry level
Employment type
  • Part-time
Job function
  • Purchasing
Industries
  • Retail

Note:

This description is focused on the Retail Sales Associate role and its requirements.

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Position Requirements
10+ Years work experience
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