Installation Technician

Job Overview

Install high‑speed broadband, Wi‑Fi, and voice services at customers’ homes and businesses in Jacksonville, Florida. Work independently, ensuring accurate installation and activation of state‑of‑the‑art technology.

• Install broadband, Wi‑Fi, and voice technology into customers’ premises.
• Maintain accurate daily reports and documentation.
• Troubleshoot and resolve post‑installation issues to ensure optimal performance.
• Adhere to safety, ladder use, and confined‑space requirements.
• Provide exceptional customer service and perform follow‑up visits as needed.

• Valid state driver’s license and ability to travel to customer locations.
• Capacity to lift and move up to 60 lbs; ladders weigh 50‑60 lbs.
• Weigh less than 325 lbs for ladder safety.
• Ability to work overtime, emergency call‑outs, holidays, and in small spaces up to 28 ft.
• Identify wire and cable colors and read installation diagrams.
• Pass pre‑employment assessment and physical screening.

• Hourly pay $18.15‑$31.46; average annual salary $37,752.
• Medical, Dental, Vision coverage.
• 401(k) plan with company match.
• Paid time off, paid parental leave, paid caregiver leave.
• Tuition reimbursement, adoption reimbursement, disability benefits, supplemental insurance, Employee Assistance Program, wellness programs.

Location:

Jacksonville, Florida.

Hours:

40 per week, regular full‑time. Flexible schedule including evenings and weekends.

Equal Employment Opportunity Statement (EEO). AT&T is a fair chance employer and provides reasonable accommodations for qualified individuals with disabilities. AT&T is an equal opportunity employer and does not initiate a background check until an offer is made.