Field Manager

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.

The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit

As a Field
Manager, Customer Service at QXO
, you will be responsible for delivering on company commitments in the field by managing pre- and post-installation jobsite activities for both window and door operations. This role serves as a key liaison between ABS and builders, ensuring quality installation, accurate field measurements, proactive issue resolution, and excellent customer service in new single-family home construction

• Receive scheduled job sites and complete pre-walks 1–2 weeks prior to installation.
• Review plans via One Drive using a mobile device in the field.
• Complete digital pre-inspection walk sheets for windows and doors.
• Inspect rough openings (ROs), framing, and overall job readiness.
• Identify and document issues including measurements, defects, or discrepancies.
• Mark problem areas clearly on-site when necessary.
• Take photos of issues in mobile Field application.
• Communicate findings proactively to Superintendents and Installation Department.
• Ensure issues are addressed prior to installation.
• Perform lot-specific take-offs and verify material requirements.

• Act as the primary point of contact between ABS and builders/superintendents.
• Coordinate with Order Entry, Service/Warranty, and Installation departments.
• Submit Extra Purchase Order (EPO) requests when builder-related issues arise.
• Identify and communicate additional material needs.
• Approve Extra Purchase Orders (EPOs) for add-ons or field changes.
• Request material pickups through Order Entry.
• Ensure all work aligns with customer specifications and building codes.

• Conduct post-walk inspections after installation.
• Review pre-walk notes to confirm all issues were resolved.
• Complete installation quality checklists.
• Identify installation defects.
• Document issues with photos and notes.
• Submit service or fill-in tickets for corrections.
• Communicate issues to key stakeholders.
• Ensure timely resolution of outstanding issues.

• Maintain proactive communication with builders and internal teams.
• Train and support new Field Managers when required.
• Research causes of recurring issues.
• Follow safety procedures and report unsafe conditions.
• Perform daily vehicle inspections.
• Manage multiple projects and deadlines effectively.
• Perform additional duties as assigned.

• 2+ years of experience in construction or building materials.
• Strong understanding of window and door installation practices.
• Ability to read and interpret blueprints.
• Proficiency in measurements and basic math.
• Microsoft Office skills (especially Excel).
• Strong communication and problem-solving skills.
• Ability to manage multiple tasks and deadlines.
• Effective communication both verbal and written.

• High school diploma or equivalent required; associate or bachelor’s degree in Business, Management, or a related field preferred
• 3–5 years of progressive customer service, inside sales, account support, or related experience preferred
• Previous supervisory or people-leadership…