Scheduler II, Pediatric General and Thoracic Surgery

Scheduler II, Pediatric General and Thoracic Surgery### Scheduler II, Pediatric General and Thoracic Surgery Apply:
Hybrid:
Main Campus - Orange:
Full time:
Posted Yesterday:
R-33710
** Work Location
** Orange, California
** Work Shift
** Day – 08hrs (United States of America)
** Why CHOC?
** At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Apply now to see where your career at CHOC can take you.
** Environmental Sustainability Statement
** Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.
** Job Summary
** Scheduler II is responsible for scheduling complex procedures and appointments, ensuring thorough and complete information is obtained. Facilitates the scheduling and registration process, and optimizes efficiencies and workflows. Scheduler II will routinely interact with various internal departments including registration, admitting, diagnostics, radiology, inpatient units, and financial coordinators.
Exceptional multi-tasking and organizational skills, communication, customer service, and interpersonal skills are required. Must demonstrate the ability to meet and exceed customer expectations per established department specific protocols. Works as a liaison between family, insurance carrier, physician office, and clinical professionals to assure scheduling occurs in a highly accurate and timely manner. Assists with covering for the front office as needed.
** Pay Range
** Minimum $23.00 Midpoint $29.64 Maximum $36.28
* Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.
*** Qualifications*
* *
* Required:

*** 1 year scheduling and registration experience in a healthcare setting using a computerized scheduling system OR 2 years of front office experience OR 1 year experience in a high volume call center in customer service related industry
* High School diploma or GED Education
* Excellent verbal and written communication skills.
* Working knowledge of computer software, ie Microsoft products
* Ability to pleasantly handle interruptions in work-tasks due to greeting people & answering a multiple phone lines
* Knowledge of Government and Commercial insurance systems  
** Preferred:
*** Experience coordinating and scheduling complex procedures
* Experience coordinating patient care with multiple departments
* Associate's or Bachelor's Degree
* Bilingual English/Spanish highly preferred
* Basic Life Support
** Work Environments - Functional Demand:
** Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).##
** Physical Activity Requirements:
** Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation
** Physical Activity Lifting
** Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above)…