Technical Consultant ll, Risk Control

Join to apply for the Technical Consultant II, Risk Control role at Liberty Mutual Insurance

$/yr – $/yr

We are searching for a Technical Consultant to join our UPS Dedicated Team. In this role you will work shoulder‑to‑shoulder with UPS Risk Management and Health & Safety teams to identify, quantify, and reduce or eliminate risk. The right candidate will bring strong relationship‑building skills, service‑management expertise, acute customer focus, and a passion for quality execution as well as the requisite technical skills and experience.

Due to the dedicated nature of the account, most of each workday will be spent at various customer locations.

• Account Service:
  Work with UPS management and employees to provide comprehensive, sophisticated consulting services to meet customer key performance indicators, including a deep understanding of customer operations and industry exposures to develop strategies to mitigate risk.
• Leadership:
  Collaborate, innovate, influence, and inspire to meet a common goal, including mentoring and coaching, owning personal and career growth aspirations, and becoming a leader in the field.
• Continuous Improvement:
  Apply a growth mindset to continuously improve work product and service delivery in a collaborative, innovative manner.
• Relationship Building:
  Form and sustain relationships at all levels of the customer organization to become a trusted influencer impacting business objectives.

• Inquisitive thinking and problem‑solving skills that influence change.
• Adaptability to changing priorities with resilience and flexibility.
• Demonstrated personal energy, stamina, and discretionary effort.
• Sense of urgency and a growth mindset when handling setbacks or feedback.
• Strong collaboration skills and commitment to continuous improvement.
• Ability to develop and maintain relationships with customers, peers, and industry contacts.
• Capacity to become a trusted advisor and partner with the customer.
• Effective interpersonal, oral, and written communication skills.

• Minimum of 8 years of directly related consulting experience.
• Advanced level research, evaluation, and analysis functions.
• Ability to consult with, form relationships, and influence all levels of an organization.
• Effective interpersonal, oral, and written communication skills to develop and maintain relationships with customers, peers, and industry contacts; ability to influence change within all levels of an organization, especially business executives.
• Strong team orientation and commitment to continuous improvement.
• Functional knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint, etc.).
• Preferred:
  Master’s degree and/or professional certification(s) such as CSP, ARM, CRM, CPCU, CIH, CPE.
• Position requires regular travel.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an inclusive culture with comprehensive benefits, workplace flexibility, professional development opportunities, and employee resource groups. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any basis prohibited by federal, state or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco