Spa Desk Associates, Sports Club
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Retail Associate/ Customer Service
Job Description
We are looking for energetic, creative, and enthusiastic Spa Desk Associates to join our team. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The Equinox Spa is a luscious paradise for the senses. The facility has a world‑class staff and budget, with a strong commitment to providing innovative, exciting new products and techniques from hot stone therapy to tropical body smoothies.
Responsibilities- Under the direction of Spa leadership, support daily activity of Spa operation
- Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients
- Support working toward monthly retail targets by informing on and selling retail products to members and guests
- Support spa-driven club outreach events and programs to promote business growth
- Provide superior customer service to all members, prospects, and guests
- 1-2 years of customer service experience
- Minimum 3 days per week commitment required
- Excellent organizational, communication, problem solving, and computer skills
- Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry
- Must be able to multi‑task
- Be able to utilize new techniques and ideas
$16.90/hr., ability to earn additional incentives
Benefits- Competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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