PRN Concierge

PRN Concierge At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to  good, quality work.  It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

Impacting lives and building lasting relationships

Executing exceptional signature programs in dining, fitness, wellness, and careA supportive community team that encourages personal and professional growth and celebrates your successA fun-filled, energetic environment that's centered in hospitality and high-quality service

Competitive salaries

Leadership Development, Live In-Person Training, Virtual Training, Individual & Group Trainings All Team Members
401(k) retirement plan with company match up to 4%
Employee Assistance Program (EAP) for employees and household members

Financial and legal services

Educational Loan Assistance & Scholarships Team Member Discount Programs Resources to support your physical, emotional, and financial wellness

Free meal per shift

Additional Benefits for Full-Time Team Members Comprehensive Medical, Dental, and Vision coverage

Multiple medical plan options, including a Health Savings Account (HSA)-eligible plan with company contributions

Flexible Spending Accounts (Healthcare and Dependent Care)
Commuter Benefits Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage

Disability benefits (where applicable and subject to state-specific programs and eligibility requirements)
Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description As needed including weekends and holidays.

AM Shift: 8:00am-4:30pm/

PM Shift: 4:30pm-8:30pmPay: $18.50 - $19.50 per hour

Job Summary:

The responsibilities of the Concierge is to handle a variety of administrative duties, greet visitors, answer phone, relay messages and is often the customers first contact with the community. It is important that the Concierge always provides excellent customer service and promotes the positive image of the community through dress and behaviors.

Essential

Job Duties (Include % of time for each responsibility):

- Arrive to work on time and prepared for your shift 100%- Maintain a neat a professional appearance keeping the front entrance, lobby, and reception areas clean and organized 20%- Ensuring all people who come in contact with are welcomed warmly to the community by standing to greet and offering any assistance needed 30%- Answering telephones within 3 rings, always using a professional and courteous voice followed by the designated script 20%- Transferring incoming calls or take and deliver appropriate messages 20%- Monitor all visitor, requesting them to sign in and out of the logbook, reporting and suspicious persons or activity immediately to the supervisor 20%- Sort and distribute incoming mail 5%- Accept and report resident’s special requests 5%- Maintain communities lost and found 5%- Order and replenish administrative supplies as necessary 5%- Follow all safety standards when operating office equipment 100%- Support department heads and Executive Directors in administrative functions 100%- Maintain and check off meal attendance tracking form…