Laboratory Scheduler; Per Diem

Orange, California

Day – 08hrs (United States of America)

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

The Scheduler is responsible for scheduling appointments and to ensure thorough and complete information is obtained. Facilitates the registration process, and optimizes efficiencies and workflows. Scheduler will routinely interact with various internal departments including registration, admitting, and financial coordinators. Exceptional communication, customer service, and interpersonal skills are required. Meets and exceeds customer expectations per established department specific protocols.

Minimum $21.00 Midpoint $21.00 Maximum $22.00

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

• Required:
  
  Minimum two years of front office experience or one year of experience in a high volume call center in customer service related industry.
• Preferred:
  One year of experience in radiology scheduling in an acute care hospital setting using a computerized scheduling system.

• Required:
  
  High School Diploma or GED equivalent.
• Preferred:
  Associate or Bachelor's degree.

• Required:
  
  Excellent verbal communication skills. Ability to pleasantly handle interruptions in work-tasks due to greeting people & answering a multiple phone lines. Excellent interpersonal skills, judgment with the ability to work harmoniously. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position;
  Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail.
• Preferred:
  Strong knowledge of scheduling software products. Bilingual English/Spanish.

• Required:
  
  None.
• Preferred:
  Basic Life Support (BLS) certification.

Sedentary
- Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

• Bending
• Carry Objects
• Climbing
• Keyboard use/repetitive motion
• Pinching/fine motor activities
• Push/Pull
• Reaching forward
• Reaching overhead
• Sitting
• Squat/kneel/crawl (Squad & Knee)
• Standing
• Talk or hear
• Taste or smell
• Twisting
• Walking
• Wrist position deviation

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

• Color Discrimination
• Depth Perception
• Far Vision
• Hearing
• Near Vision

• Airborn Communicable Disease
• Bloodborne…