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University IT Help Desk Technician - First-Line Support

Job in Orange, Orange County, California, 92613, USA
Listing for: Chapman University
Full Time position
Listed on 2025-12-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading educational institution located in California is seeking a Client Services Technician I to provide first-level technical support to faculty, staff, and students on-site. This role requires strong IT troubleshooting skills, excellent communication, and a commitment to customer service. Responsibilities include managing service desk tickets, documenting interactions, and ensuring a high level of user satisfaction. Candidates should have experience in technical support roles and relevant certifications, contributing to a collaborative team environment.
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