Analyst, Business Systems, Senior

Job Description

Analyst, Business Systems, Senior at Carrington Holding Company, LLC.

This role is remote. The Senior BSA supports the Project Manager and engages with the business to gather and document requirements, analyze standard business processes, provide solution options, design implementation with engineers, and support testing through project completion. The Senior BSA will be the subject matter expert for requirements and take ownership of the requirements artifacts.

Target Pay
: $100,000 – $140,000.

• Gather, design, and document detailed requirements.
• Provide analysis, definition, and direction in support of project activities.
• Troubleshoot report discrepancies by reviewing mapping and requirements.
• Gather and document business requirements, formulate use cases, track requirements, provide status, and ensure quality of solution throughout the project.
• Develop test cases and perform quality assurance testing; support business in user acceptance testing.
• Work with engineers to develop solutions and communicate potential resolutions to the business.
• Work with business to meet project timelines, including working sessions and follow‑ups.
• Act as the primary contact for technology, reporting, system integration, and process related analysis.
• Assist the Project Manager with scope management, change management, and solution definition.
• Create functional specifications for new or modified systems, reports, and processes.
• Participate in project communications, training materials, and business procedures/documentation.
• May be assigned to focus on projects supporting one or more functional areas within the company or family of companies based on business needs.
• Conduct business and data analysis using SQL and other professional database management system tools.
• Use MS Office suite, especially Excel.
• Mortgage servicing system knowledge (e.g., Fiserv, MSP) is a plus.
• Work in a fast‑paced environment.
• Exhibit strong analytical and problem‑solving skills.
• Learn and understand all aspects of the business process, key performance drivers, and operational report metrics.
• Gain expert knowledge of operational systems and utilization within the business process.

• Bachelor’s Degree in business, computer science, information systems or an equivalent work experience (preferred).
• Eight (8) or more years of experience as a Business Analyst, working independently on large and complex projects that built or enhanced production systems.
• Four (4) or more years of experience doing business and data analysis with SQL or other database management tools.
• Mortgage, finance, or realty services industry experience is preferred.
• Strong analytical and problem‑solving skills required.
• Ability to thrive in a fast‑paced working environment.

Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. The company offers a broad range of residential real estate services across the United States.

• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Fitness, restaurant, retail discounts through employee portal.
• Customized training programs to help advance your career.
• Employee referral bonuses.
• Educational reimbursement.
• Community involvement through Carrington Charitable Foundation.

Notice to all applicants:
Carrington does not do interviews or make offers via text or chat.

We are an Equal Opportunity Employer.

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