IT Manager

Position Overview

Join to apply for the IT Manager role at H&S Energy Group

This role is responsible for the day-to-day management of H&S Energy Group’s IT operations and support functions. It oversees infrastructure, network, cloud services, and end-user support to enable reliable business operations across corporate offices and retail/fuel locations. The focus is on ensuring system uptime, resolving tickets efficiently, implementing cybersecurity controls, and effectively managing asset life cycles.

The IT Manager plays a central role in operationalizing best-practice IT and security standards, ensuring that infrastructure remains scalable to support ongoing business expansion.

$/yr - $/yr

• Directs daily IT operations, including help desk, onsite technical support, and remote support for field and store teams
• Establishes and monitors service-level expectations for incident response, ticket resolution, and user satisfaction
• Defines and implements standardized operating procedures for support, escalation, and problem management
• Oversees the design, maintenance, and performance of network infrastructure (LAN/WAN, VPN, wireless, and connectivity solutions) for corporate and store locations
• Manages servers, cloud environments, virtual infrastructure, and endpoint devices to ensure reliability and scalability
• Coordinates infrastructure upgrades, hardware refresh cycles, and network reconfigurations to support new sites, remodels, or operational changes
• Implements and enforces cybersecurity policies related to firewalls, multi-factor authentication, endpoint protection, patch management, and privileged access
• Manages backup and recovery procedures to protect critical systems and data, including regular testing of disaster-recovery and business‑continuity plans
• Monitors security events and collaborates with the Enterprise Systems Manager on risk assessment, incident response, and remediation
• Works closely with the Business Systems & Infrastructure Administrator on infrastructure components of ERP, surveillance, and key business‑system projects
• Supports deployment and integration of enterprise applications at new and existing sites
• Provides operational input into technology projects to ensure supportability and maintainability of solutions
• Oversees IT asset inventory, including procurement, deployment, tracking, and retirement of equipment
• Manages vendors and service providers for hardware, connectivity, and managed services, ensuring contracts and service delivery meet organizational needs

• Bachelor’s degree in information technology, Computer Science, or related field preferred
• 5+ years of experience in IT operations, including leadership or supervisory responsibility
• Experience supporting infrastructure across multi‑site or retail environments strongly preferred

• Strong knowledge of networking, server administration, cloud platforms, and endpoint management
• Practical understanding of cybersecurity practices and tools, including MFA, firewalls, and security monitoring
  
  Demonstrated ability to lead teams, manage workloads, and prioritize issues in a dynamic environment
• Clear, concise communication skills, with the ability to collaborate with technical and non‑technical stakeholders

• Regularly required to sit, talk, hear, and use hands to handle office equipment and computer systems
• Occasionally required to stand, walk, or reach with hands and arms
• Must be able to lift up to 25 pounds on occasion
• Specific vision abilities required include close vision and the ability to adjust focus
• Work is performed primarily in an office setting with moderate noise levels

• Medical, dental, and vision insurance
• Voluntary supplemental benefits
• 401(k) retirement plan with company match
• Paid time off (PTO) and paid holidays
• Employee discounts and company-sponsored programs
• Opportunities for training, development, and career growth

Mid‑Senior level

Full‑time

Information Technology

Retail