Customer Experience Ops Lead: Projects & FCR
Listed on 2026-10-07
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Management
Operations Management, Change Management -
Business
Operations Management, Change Management
Alignment Health USA, LLC is seeking a Manager of Customer Experience Support Projects to drive operational initiatives that strengthen our Customer Experience organization for members. You will lead cross-functional efforts across departments, partner with SMEs, and implement scalable solutions to improve FCR, service levels, and member satisfaction.
The role requires strong project management, change leadership, and the ability to influence without direct authority in a regulated healthcare
Are you ready to take on the Customer Experience Ops Lead:
Projects & FCR role at Alignment Healthcare USA, LLC?
We are seeking a motivated Customer Experience Ops Lead:
Projects & FCR to join Alignment Healthcare USA, LLC in Orange, CA, United States.
Consider building your career as a Customer Experience Ops Lead:
Projects & FCR at Alignment Healthcare USA, LLC.
The Customer Experience Ops Lead:
Projects & FCR position in the Management & Operations field is open for applications.
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