Clinical Nurse II-Transfer Center- Shift

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health
- Orange, UCI Health
- Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association.

Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Position Summary:

The Transfer Center RN Coordinator is a key member of the UCI Health Capacity Command Center (CCC), responsible for facilitating safe, timely, and appropriate patient access into and across UCI Health enterprise locations. Serving as a primary point of contact for referring facilities, the Transfer Center RN Coordinator combines strong clinical judgment with exceptional communication and customer service to support a responsive and coordinated transfer experience.

The incumbent works in partnership with the CCC Medical Director and interdisciplinary teams to facilitate clinical decision-making, appropriate patient placement, and effective use of system capacity. The role requires knowledge of hospital capabilities and scopes of service, the ability to manage multiple priorities and complex clinical situations, and effective communication across referring and receiving teams. Through clinical expertise, collaboration, and service excellence, the RN Coordinator supports continuity of care and the UCI Health Capacity Command Center’s commitment to the right patient, right bed, right location, and right time.

Required Qualifications:

• Strong knowledge of Joint Commission, CMS, CDPH, and EMTALA requirements
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must possess complete understanding of acuity levels for specific patient population especially ICU
• Must demonstrate excellent customer service skills
• Minimum of 5 years recent nursing experience in Adult ICU or Adult ED
• Current California RN license
• Bachelor of Science in Nursing
• Advanced computer literacy and proficiency in MS Office Products (Word, Excel, PowerPoint, Access, Teams, Sharepoint) with the ability to run various reports
• Ability to manage multiple concurrent projects and maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System
• Ability to effectively manage high-stress, time-sensitive telephone communications with clinicians, maintain composure and professionalism, and accurately document relevant information and actions in the appropriate systems in a timely manner.

Preferred Qualifications:

• Prior Transfer Center Experience
• Previous Case Management experience
• Minimum of 6 months of Transfer Center experience
• Knowledge of University policies and procedures
• Experience with Epic
• CCM, ACM or Case Management credentialing

Licenses and

Certifications:

• Registered Nurse
• Basic Life Support
• Advanced Cardiac Life Support

We offer a wealth of benefits to make working at UCI even more rewarding. These…