Sales Engineer II, Ten-X - Irvine, CA

Overview

Sales Engineer II, Ten-X - Irvine, CA

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ
100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.

We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Loop Net Auctions by Ten-X is a member of the CoStar family and powers 90% of all online commercial real estate transactions. Our auction platform empowers brokers, sellers and buyers with data-driven technology and comprehensive marketing tools to expand their reach, increase certainty of sale and decrease time to close. Ten-X has helped commercial brokers trade over $32B of commercial real estate.

The Ten-X Sales Engineer is responsible for preparing assets for sale ough their real estate transaction expertise, they advise clients on how to best prepare and present the offering, ensure complete and organized due diligence is available to buyers, and support the broker’s buyer engagement as needed to sell the property at an auction.

As a Ten-X Sales Engineer, you will drive business growth by understanding customer needs, providing solutions and effectively articulating the value of our auction products and services. Your role will be pivotal in effectively communicating auction strategies to each seller, broker and buyer that you engage with. Educating each broker and seller as to the structure of how to conduct a successful auction will be instrumental in ensuring success on auction day.

This component is key to the success of the position as auction strategies differ significantly from a traditional commercial real estate sale.

• Prepare every listing in a complete and detailed manner to reduce buyer risk and maximize buyer participation.
• Identify and qualify key buyer prospects, encourage their auction participation, and capture their investment profile.
• Develop and maintain strong customer relationships to increase customer satisfaction and loyalty.
• Mitigate and suggest solutions and strategies to ensure assets are sold as scheduled.
• Strive to improve the company Net Promoter Score (NPS) through timely communication, setting proper expectations, and providing excellent customer service.

• Deliver a compelling value proposition of the Ten-X platform, benefits, and collaborate with decision-makers to effectively implement Ten-X products and services.
• Maintain expert knowledge on the Ten-X Platform, staying abreast of product enhancements.
• Solution sell the benefits of the Ten-X platform to overcome any objections and educate customers on the nuances of the various sales channels (e.g. Live Bid, Buy Now, etc.)
• Understand our product/service’s technical features, functionalities and benefits
• Obtain buyer feedback to provide owners with transparent feedback on their asset to educate ownership on the probability of sale at auction
• Review contract expectations and terms with each interested party.
• Curate a listing display page for each asset that generates interest in the asset and drives traffic to the listing display page
• Conduct product demonstrations of the listing performance report and marketing center, deliver compelling presentations of asset performance throughout the marketing period to showcase the value of our Auction solutions.
• Provide deal team support by…